Why Is Walmart Pay Not Working?


Walmart Pay is a new way to pay for your everyday purchases at Walmart that is fast and easy working. No more need for cash or cards! You can use debit cards or credit cards, Apple Pay or Samsung Pay, depending on which payment method you use most often. New Walmart gift cards are available as well. Savings and rewards are now possible thanks to the Walmart Pay app.

Why Is Walmart Pay Not Working?

Why Is Walmart Pay Not Working?

Walmart pay helps you pay for your Walmart shopping. Ensure that you have the Walmart app on your phone and integrate your credit/debit card, depending on which you prefer. In three easy steps, you will be able to pay for your purchases. Pay with your phone, check out with a designated Walmart greeter, and walk out with your groceries! The setup is free and takes less than a minute.

For many of us, times can be fraught with stress and worries – especially if you are working a full-time job or in school while single or raising children. But we might not realize that our local Walmart stores offer ways to lighten the load during the most hectic time of year like the holidays by helping make time spent in lines shorter and more enjoyable for our customers.

Are you unable to pay for your Walmart shopping with Walmart Pay? You’re not alone. Walmart’s mobile payment system experiences technical problems from time to time. You may come across this due to user traffic as many people try to access the system simultaneously, or probably issues with the attached credit/debit card! So for how long will you wait for the problem to be fixed? Try clearing the Walmart app cache, check if there is a problem with your debit/credit card, update the app if an update is required, or call Walmart customer service.

To find out more about how to navigate the issues with Walmart pay, please continue reading!

What Are The Pros And Cons Of Using Walmart Pay?

Walmart Pay is claimed to be more convenient than using cash or credit cards, but does it come without its own set of trade-offs? We’re here to break down what needs to be considered when you decide for or against trying out the app.

What Are The Pros?

  • It saves time by providing the customer with a paperless receipt that can be scanned by fellow shoppers, saving them time when checking out. 
  • Customers love that they can manage and check their balance, see Walmart Gift Cards purchased on their account, and make payments online, all from their phones. 
  • People who enroll in Walmart Pay get an additional 10% off qualifying items every day through December 2nd.
  • It lets customers pay in just a few clicks with their smartphone, so they don’t have to wait in a checkout line.
  • Through Walmart gift cards, savings and rewards are available to loyal customers.

What Are The Cons?

  • If a data plan isn’t included, iPhone users will have to manually download the Walmart Pay app when they leave the US. Recently, Apple increased its restrictions on which countries you can use the service by cutting off access to China and dropping support for India.
  • The app may fail to work at times to user overload or bugs.

How Do I Fix Walmart Pay Not Working?

There are multiple ways to experience Walmart Pay not working on your phone. Here are some of the instances:

  • You may be unable to scan your barcode in stores or at the checkout line.
  • It may fail to process a payment if attempting to make an order online via the app.
  • The app may crash upon opening and refuse to start up no matter how many times you try.

If you experience such, do not freak out, we’ll show you how to fix it. Here are some of the steps you can follow to fix the problem:

  • Turn off airplane mode and restart the app. That will hopefully get rid of any bugs that have cropped up in recent updates and provide a fresh start for future transactions.
  • Uninstall the Walmart app and install it afresh.
  • Clear the application’s cache. For Android phones, navigate to the settings, under storage locate apps and click on the Walmart app, go-to information, and click ‘clear cache.’ For ios, navigate to settings, click on general, locate the Walmart app under iPhone storage, and tap offload app.
  • Check if the app needs an update from Play Store/Apple Store and download the latest version. Usually, the new versions come with updates that fix some bugs.
  • Check if your credit/debit card is still valid and usable.
  • If all the above methods are applied, and no solution is arrived at, contact Walmart Customer service at 1-800-WALMART for assistance.

Where Can I Use Walmart Pay?

You can use Walmart Pay in Walmart stores or on Walmart.com. It is an easy, fun, and secure way to pay for your purchases with your mobile phone, whether you’re in-store or online.

Walmart Pay gives you complete control over how much to buy, when to buy it, and even where. You can link as many credit cards, debit cards, and bank accounts as you want to Walmart Pay so that it’s always ready when you are. When paying at the register in-store with your smartphone screen turned towards the cashier, hold down the finger on the reader until they confirm payment.

How Can You Use Walmart Pay?

Walmart Pay is an app that lets you pay at the checkout with your phone. It may sound like something out of a sci-fi film, but it’s here and now!

So, how does it work? Follow these easy steps and start your convenient shopping today:

  • Download the Walmart App from the Play Store/Apple Store and install it on your phone.
  • Open the app and navigate to the Walmart Pay section.
  • Set up your profile using a valid identification document.
  • Choose a payment option for your app. You can use Apple Pay or Samsung Pay or attach a credit, debit, or Walmart gift card to your account.
  • For security purposes, set up a PIN.

The next time you go to the store, head to any register and let the cashier know that you’re using Walmart Pay. It is that simple!


Even though Walmart Pay may experience issues at times due to, say, traffic as many users try to access it simultaneously or bugs associated with new updates, we recommend that you give it a try.

Walmart Pay has made it easier for consumers to shop in various locations, including stores not tied to credit cards or cash. And because Walmart Pay is so secure, customers don’t need to worry about their information being compromised by a scammer who could find them at any time. So while there are some problems with Walmart Pay that need working on, the pros far outweigh the cons! Give it a try today!